"Praise for quick diagnosis"

About: Tameside General Hospital / Clinical haematology

(as a staff member posting for a patient/service user),

This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them, as they do not have an email address. They said…

This gentleman is an outgoing person, who leads a very active life for his age and although he has suffered from various forms of cancer over the last 6 years, feels very fit.

He has noticed over the last few years that he bruises easily but put that down to age and the fact he took aspirin. However in late May his wife noticed a very large bruise on his right arm. She was able to arrange an appointment on the Tuesday with GP, who arranged a blood test for the Friday.

He gave the sample at 11. 15am and at 8. 30pm the same night was summoned into Tameside Hospital. It was only when he was admitted to MAU he was told that his blood platelet reading was very low (3) and he was anaemic. Apparently his immune system was fighting his platelets. Had anyone in the chain – from his GP onwards – not done their jobs properly, he could have been in even greater danger healthwise.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you very much for posting your positive comments about the service you received which you say was well co-ordinated.

We are working very hard to improve patient experience here at Tameside; such as being seen in a timely manner and your comments praising your quick diagnosis show these changes are working.

Your feedback has been sent to the team on MAU.

Kind regards

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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