"Very impressed with the service"

About: Northampton General Hospital (Acute) / General surgery

(as the patient),

I have been on the waiting list for a hernia operation for about six weeks.

On Monday last I had a phone call inviting me to take up a cancellation on the following day Tuesday.

From arriving a the reception to completion of the operation I had first class service. The doctors were very helpful, the nursing staff were both attentive helpful and cheerful the operation was a success.

I was very impressed with the service you all gave me. Thank you very much.

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Response from Northampton General Hospital NHS Trust

Dear john2

Thank you for taking the time to let us know your views of the treatment and care you received from us.

We are pleased to hear you are satisfied with the prompt service you received and that the standard of care was of the standard we want to provide.

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