"not much, although the person ..."

About: St Mary's Hospital (Newport)

(as the patient),

What I liked

not much, although the person in the cafe downstairs was lovely to me.

What could be improved

better communication. No-One spoke to me, they spoke about me while i was laying in the bed. they put me in a side room, and didnt say why. i had no-one to talk to, and the staff never came when i rang my bell. they left me and i got realy upset, they didnt bother with me.

Anything else?

the food was horrible and i found out after i left hospital that there is a hospital advocacy scheme there, so someone could have helped me speak up. noone told me about it when i was in the ward. I was there for 5 days and glad to be home now.

someone is writing this for me, it is what i want to say.

Story from NHS Choices

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