"Caring - Safe environment - Far from it."

About: Dorset County Hospital

So sad to say that my recent Emergency trip to DCH filed me with horror, I was in for 3 days and admittedly it was partially over a weekend but:- They appeared to be short staffed on a very busy ward. Cleanliness was an issue. There was no personal care or personal hygiene assistance When Drs rounds happened, not once did they pull the curtains and they told 2 patients that they were dying and they might as well go on home - this was all going on in loud voices and the rest of us were left to console them - utterly disgraceful Where is the care or compassion.? Obviously not taught these days

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Responses

Response from Dorset County Hospital

We are saddened to hear about your recent experience and concerned by what you saw and heard being said to patients. Learning from patients experience is very important to us and if you would like to contact us we would be pleased to discuss your concerns with you. Please contact our PALS service on 0800 7838058 or pals@dchft.nhs.uk Kind regards, Alison Tong, Director of Nursing, Dorset County Hospital.

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