"Sarah Swift Ward & A&E - Overwhelmingly Excellent..."
About: St Thomas' Hospital (London) St Thomas' Hospital (London) London SE1 7EH
My mum has a pre-existing lung condition and was admitted via A&E to Sarah Swift Ward on Friday 6th June with a chest infection. It was a very worrying time for her and the family as she was in a very poor way. From stepping through the door in A&E, it was clear the staff were so caring, attentive and friendly which continued at Ward level. Despite their hugely demanding roles, the staff made sure my mother was treated with respect and dignity and treated her as an individual. A great professional team work on this ward and it's so reassuring to see such competent warm staff who treat their patients like a member of their own family. Her discharge on Sunday was arranged without a hitch and it is down to this super team that her recovery was so quick and we are indebted to the staff and their care. Thank you so much. ps. Mum was a cook in her younger years and is a fussy eater (!) but enjoyed the food too which is an added bonus.