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"It's not an injury if you don't know how you did..."

About: Gosport War Memorial Hospital

Rude receptionist who was more interested in telling me I would have to wait 2 hours than in my injury - even more rude than the person who says if you can't specify how the injury happened then it isn't an injury - go somewhere else! Don't ask which department on this form if the options are not all available - minor injury unit

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Responses

Response from Gosport War Memorial Hospital 9 years ago
Gosport War Memorial Hospital
Submitted on 10/06/2014 at 16:05
Published on nhs.uk on 11/06/2014 at 04:00


Dear Ms Pugh Thank you for taking the time to post your feedback. We are very sorry to hear about your experience and welcome the opportunity to discuss this with you, at your earliest convenience by ringing 02380 874065. Please be assured that your comments have been passed to the manager concerned. Kind Regards Complaints and PALS

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