"A&E and the Stroke Unit"

About: Queen's Hospital (Romford)

I was very recently admitted to the Stroke Unit via A&E. The treatment I was given was second to none. From A&E where I was seen and treated within 5 minutes to the Stroke Unit where the Drs and particularly the nurses were exceptional. I would like to thank the team, there was one night nurse who was very kind and patient with one elderly patient. The way in which she dealt with this patient was almost tangible. The respect she showed her was very good indeed. Queen's should be proud of their departments, one hears all about how bad the A&E is but under very busy conditions they were very efficient and the stroke unit deserves it great reputation.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Hospital

Thank you for sharing your experience with us. It’s wonderful to hear your feedback and that the care you received was second to none. I am very pleased that you also felt that our staff were kind under very busy conditions. This is testament to their hard work and they will enjoy hearing that it has been appreciated. Yours sincerely Flo Panel-Coates Director of Nursing

  • {{helpful}} of {{total()}} people think this response is helpful