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Never again would I stay at this nightmare...

Story from nhs.uk

"Never again would I stay at this nightmare..."

About: Spire Bristol Hospital

My surgeon is wow however my stay was worst in my life and counting hours until I could go home Staff were fab however some were just rude and evil

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Responses

Response from Spire Bristol Hospital 9 years ago
Spire Bristol Hospital

Submitted on 12/06/2014 at 10:36
Published on nhs.uk on 13/06/2014 at 04:00

We are very sorry to hear that you feel you have not received the high standard of service we always aim to deliver. Listening to and acting on feedback is important to us and we would like to take the opportunity to meet with you to discuss your experience. We have a thorough process for considering any complaint we receive and look upon it as an opportunity to identify how we might improve our service; to arrange this, please contact me on telephone number 0117 9804 002. I hope to hear from you soon. Kind regards, Kate Hoffman Hospital Matron

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