"NothingThe staff, the care workers, ..."

What I liked Nothing What could be improved? The staff, the care workers, the building. Anything else? I was recently a "CLIENT" at the park house unit. For someone feeling vulnerable and unwell I feel being forgotton about for over 1hr 45mins is totally unacceptable. My perception of the staff is that they see you as a number on a list. The numbers must be reduced so a quick turnaround is essential. They have muddled through my diagnosis from the start, to which they still haven't come to a conclusion. I have attended countless appointments of which I have never had consistency with the Doctors I've seen. I have had to repeat time after time the very long story at each appointment. The care staff seem to work under the premise "No news is good news" - not once was I followed up by these people. The whole department seems very sloppily run and numerous staff seen to standing around wasting time or spending time filling kettles & chatting. I've also overheard confidential informating being relayed to both doctors and support staff . This I've witnessed for myself during the excessive waiting times I've experienced.