"Nothing - it has been the most ..."

What I liked

Nothing - it has been the most appalling experience ever for my family.

What could be improved

General basic care and dignity for my mother in her dying days. Consultant care has been poor to the point that I wonder if they really know what they are doing or really care if you are over 60? Scanners were broken for days, beds were dirty, pain relief was appallingly bad so much so that my family are still traumatised by the final hours of my mothers death as it was awful to watch with not enough pain relief, we had to keep asking for more! They did not even move her into a room on her own until the final 45 minutes leaving her to face death with her family in a room of 3 other patients - how awful for all involved. Last year a consultant discharged her as she was "not unwell" enough to stay - even though she had cancer! It took them 8 hours to discharge her on a Saturday due to their procedures - words fail me!

Anything else?

Pilgrim Hospital is beyond belief, I would suggest nobody ever admits yourself to this hospital as the comments on this site quite clearly demonstrate. I suggest everyone who has a similar experience complains officially until something is done to improve this hospital. I would hate to see somebody else suffer as my mother did due to their incompetence.