"The surgeons appeared to have ..."
About: Derriford Hospital Derriford Hospital Plymouth PL6 8DH
What I liked
The surgeons appeared to have done a good job.
The houseman was kind to my husband
My husband says the food was fine
What could be improved
My husband was a patient for brain surgery.
The switchboard staff sounded bored and curt everytime I had to telephone,-no greeting and just about bothering to say the name of the hospital .
The ward was extremely cluttered ,scruffy, and
smelly,it looked unhygienic,visitor hand rub was not easy to find.
I didnt see any staff wash hands.
Staff did not speak..only to each other behind the nursing station.
There was no written indication by the bed,of who my husbands consultant was,- we had to ask.
The SHO did not know on day 3 whether my husband had been admitted from home or R D and E.
The SHO talked to colleagues about my husband "over his head"
My husband was asked on day 2 if he normally
used a stick to mobilise [Are any admission notes made?]
He was twice offered drinks , in my presence, when nil by mouth.
TED stockings were applied with no explantion.
My husband was moved to another ward on day 3 with no explanation
The car parking was dreadful
On one occasion the patient next to my husband was being given intimate care in full view of my husband and I was allowed to enter the area..I withdrew of course.
The ladies loo in hospital main entrance area was awful