"The speed, efficiency and kindness ..."

About: Barnet Hospital

(as the patient),

What I liked

The speed, efficiency and kindness of staff during the diagnosis and treatment of my condition.

I had a TIA 14/12/08 and after several diagnostic appointments I had an operation to unblock the Carotid artery 19/01/09. I am 88 and throughout the whole process all the stages were explained to me and I was made to feel totally at ease. I am now well on the road to recovery

What could be improved

Nothing

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Responses

Response from Barnet Hospital

As an organisation we are committed from learning from specific issues and from any mistakes we have made. Hearing about where we can do better helps us to pinpoint where exactly to make improvements to the service we provide.

The Trust is pleased that you had a positive experience whilst using our services

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