"Respect, support and dignity"

My mother was taken seriously ill recently and received care on the intensive care ward, ward 8 and finally ward 9 where she passed away. At all times, and on all three wards she was treated with such care and kindness you would think the staff were looking after a relative of their own. My elderly father and I too received the same high level of support and kindness - nothing was too much trouble for any of the staff, whatever level and we also must give high praise for the team in the Bereavement Office who took such care of us at a very difficult time.