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very poor diagnosed

Story from nhs.uk

"very poor diagnosed"

About: Royal Albert Edward Infirmary

Went in as a suspected broke my hand then after xray to be told I had sprained it. I then went to my doctor at my army barracks were they sent me to Salisbury hospital were I had further xray to find out I had fractured 2 bones and also chipped a bone. How can Wigan hospital not have seen this its pure negligence I won't be going to Wigan hospital again no wonder it as a bad name I am writing this complaint on behalf of my son mark Francis

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 9 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 17/06/2014 at 16:42
Published on Care Opinion at 16:47

Thank you for taking the time to provide your feedback on this website. I am sorry to hear of your son’s poor experience.

It would be helpful to us if you would contact the Patient Relations Department at the Royal Albert Edward Infirmary, Wigan to discuss these issues further so that we can fully investigate your concerns and provide you with an outcome of our actions.

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