"Accident and Emergency at Stoke Mandeville Hospital"

About: Stoke Mandeville Hospital / Accident and emergency

(as the patient),

I attended SMH this week (on two occasions). I spent 6 hours at A & E on the Monday. The place was heaving with standing room only for many patients. Even though the staff were evidently stretched they dealt with me afficiently, cheerfully and with compassion.

I experienced the same standard of care when I returned on Thursday to see a specialist. (4. 5 hours waiting this time). These guys are a credit to the NHS.

I took a good book the second time around!

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Responses

Response from Buckinghamshire Healthcare NHS Trust

Dear Mr Searcher,

Thank you very much for taking the time to comment.

We are sorry to hear that you a long time to wait in our A&E but we are very pleased to read that you were happy with the care provided to you when you visited Stoke Mandeville hospital. We strive to provide safe and compassionate care to all of our patients and it is good to read that your experience was a positive one and that our staff treated you cheerfully and with compassion.

Our staff really welcome feedback and we will ensure your kind words are passed on to the team at A&E.

Kind regards