"Pleased with x-ray appointment"

About: New Victoria Hospital / X-rays and scans

(as the patient),

I was referred by my GP for an x-ray at the New Victoria hospital in Glasgow today. On my journey over to the hospital I anticipated sitting around for ages waiting to be seen. The reality was very different. I handed my referral form to the receptionist and was asked to sit in the reception area. Within a couple of minutes my name was called and I was shown into a changing area and advised of the process and then called in for the x-ray. It took around 10 minutes from entering the hospital to leaving it. Everyone I came into contact with was pleasant and professional.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear S King

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

Once again than you for using the Patient Opinion feedback system, it is greatly appreciated.

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