About: The Great Western Hospital The Great Western Hospital Swindon SN3 6BB
On the 8 May 2014 at 9.30pm I had to call an ambulance for my 97 year old mother-in-law, she was slumped in her chair, unable to move or speak. A Paramedic arrived at approximately 10.15 pm and gave her a good examination, he thought she was suffering with a water infection, so called an ambulance. Apparently they had a 4 hour slot for turning up, it arrived at 2.45am and took her to the A&E. I have no criticism with the general medical staff in this compartment, ok it could have been faster, the thing which annoyed me was, we were in A&E from 3am until around 7am, all this time there was a young male member of staff who as far as I am concerned did nothing apart from joke and mess about with young female staff, our cubicle was directly in front of their work station, I was informed the A&E would not run smoothly without him, how can we afford staff in this position being paid for doing nothing apart from inconvenience other members of staff. She was transferred to a ward where they continued treating her for a water infection. 4 days later I was concerned about her right side, I spoke to a doctor enquiring what action they were taking reference her limp right arm and hand, no-one had noticed the problem, another doctor immediately came and found she was affected down her right hand side and arranged a scan. The report of the scan showed she had suffered a stroke 4 days earlier. I ask the questions, had she suffered a stroke at home when I found her? should A&E have picked this up during their examination, more so if that member of staff had been working for his living? having spent a few days on a ward with different staff attending her especially washing her or noting she could not feed herself surely someone should have spoken up?