"Fast appointment "

About: Ayrshire Central Hospital / Rheumatology

(as the patient),

Got my first appointment for Rheumatology rather quickly.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear BJM,

From your post I am unsure if this was a problem for you or not. Unlike your response from me, your appointment was quick. (Sorry, I was away from my desk for a week). I know the appointment staff try to utilise cancellations when they come along to prevent people having to wait unnecessarily.

I do hope it was helpful getting an early appointment; however, please contact appointments (the number should be on your letter) and change it to something more suitable.

Thank you for sharing this with us, please let us know if there is anything further you would like to share.

Kind regards

Eunice

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