"no one to take calls"

About: Ilkeston Community Hospital

I too have been trying to contact the day case office to make an appointment for bunion surgery. there is no one to take my call.I have left messages with my phone number but no one has returned my calls although on their answering service says they will. Shall have to go there in person to see if I can speak to someone as I am running out of time to make an appointment

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Responses

Response from Ilkeston Community Hospital

I am sorry to hear about the problems you have had contacting our podiatry service. I hope you have now been able to resolve this. If you are still having any trouble please contact our Patient Experience Team on 01773 525119 who will try and help. We have also passed on your comments to the manager of the service. Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Trust

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