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A&E visit with 9 year old.

Posted By Pixie1

"A&E visit with 9 year old."

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

(as a parent/guardian),

In May my 9 year old daughter was referred to A&E by our GP. The waiting area was busy but we were seen quickly by the Triage nurse, x-ray department and the Dr. All the staff were friendly and efficient and built up a good rapport with my daughter. She was very nervous about having a local anaesthetic in her leg but they were very patient with her whilst attempting different procedures over a few hours. I would like to say thank you very much to all concerned.

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Responses

Response from Patient Engagement & Experience Administrator, Royal Devon University Healthcare NHS Foundation Trust (2) 9 years ago
Royal Devon University Healthcare NHS Foundation Trust (2)

Submitted on 02/06/2014 at 11:58
Published on Care Opinion at 13:23

Dear Pixie1

Thank you for sharing your story and for the lovely comments. It is always so rewarding to hear that our staff at the RD&E are continuing to provide excellent care to patients and their families need it most.

Kind regards

Tracy

Response from Royal Devon & Exeter Hospital (Wonford) 9 years ago
Royal Devon & Exeter Hospital (Wonford)

Submitted on 25/03/2015 at 15:38
Published on nhs.uk on 26/03/2015 at 00:00

Thank you for taking the time to share your experience of the Emergency Department at the Royal Devon and Exeter Hospital when you attended with your daughter. I am delighted to hear that you are so happy with the care and treatment your daughter received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I do hope that your daughter has made a good recovery.

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