"staff"

About: North Middlesex Hospital

one night i visited the triage after been bleeding for 2 days there were another lady and a couple there in the waiting area along side me. the person was either new or was from another part of the hospital helping out they sat down in the chair and decided to shout out everyone personal information in there hospital notes. they did the lady before me and the lady looked so mad you can see she did not even want to answer. next min they reading out my stuff like it suppose to be public information. that i think is so unprofessional. i went on my phone and ignore them to be truthful. i understand calling out someone name so they can know it there turn but everyone in that waiting room did not need to know i had miscarriages and how many. i find the triage staff are very playful at night and they dont take there job seriously. they sit there and play around like they did not come to work they came to have a laugh. they need to remember people come to the hospital because there having medical complications.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North Middlesex Hospital

So sorry to hear of your experience during your visit. I am the head of midwifery and take your comments very seriously, I will be passing on your remarks to my team. If you wish to share any further details then please contact me meredithdeane@nhs.net .

  • {{helpful}} of {{total()}} people think this response is helpful