"Extremely happy with the care and treatment that I..."

About: Glenfield Hospital

I was admitted to ward 28 whilst I was waiting for an ablation procedure. I am a 34 year old woman who has never really been ill and the only time I have spent in hospital was when I was having my children. I was very distressed and upset about being admitted to hospital, and very concerned about the procedure that I was due to have. The nurses and care staff on ward 28 cared for myself and the other patients exceptionally well, nothing was too much trouble for them. I cannot thank them enough for their compassion and kindness, and for making my stay at Glenfield a very pleasant one. I was seen everyday by a doctor/consultant (even at weekends), they explained every thing to me in language that I could understand and put my mind at ease about the procedure that I was having. Overall my experience at Glenfield has changed my life for the better. I have received an operation that has potentially saved my life and I will be forever grateful to everyone who had any part in my care and treatment.

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Responses

Response from Glenfield Hospital

Dear reviewer, Thank you for taking the time to post your comment. We are really pleased to hear how well you and the other patients were cared for on ward 28 at Glenfield Hospital. Your feedback is very much appreciated and has been shared with the teams involved in your care. Did you know that you can nominate members of staff and teams for our Caring at its Best awards? https://www.leicestershospitals.nhs.uk/patients/nominate-a-member-of-our-staff-for-an-award/ We hope you have recovered well from your procedure. Kind regards, Communications team, Leicester's Hospitals

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