"Professional, kind and compassionate service"

About: Chelsea & Westminster Hospital

I have had several treatments at ChelWest recently and have been treated with exemplary kindness and respect. I was initially sceptical about entry into a health system in a new country, and the ChelWest staff convinced me withtheir expertise, their professional approach, as well as their humanity and utmost respect for the patient's dignity. I was faced withe several distressing situations and they were alleviated by staff who couldn't have been more helpful, both in explaining the situation as well as in finding a solution. What sometimes is a challenge is NHS administration and process, but that is independent of the hospital itself and in the end doesn't interfere with the service. I would like to highlight the services of the Gynaecology team, the MRI team, and the colonoscopy team.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Chelsea & Westminster Hospital

Hello, Thank you for your kind feedback. We will share it with the staff concerned. Kind regards, Patient Advice and Liaison Team

  • {{helpful}} of {{total()}} people think this response is helpful