"Thank you - for saving my life"

About: St Richard's Hospital

I was admitted via the 'Out of Hours Service' to the AMU and from there to Chievely ward. Here I was quietly informed that I was seriously unwell and suffering from Orbital Cellulitus. From the moment I was admitted I felt safe; akin to being in a warm, caring and highly professional nest. My temp was 103.8 - fans were switched on and the first of eleven IV's started in AMU. Nothing was too much trouble. The place was spotless & constantly cleaned. I was constantly reassured and my every need attended to. Even at night, when a patient was being very disruptive, the staff ensured that everyone else was becalmed by handing out earplugs! I found it amazing to wake at 6.30am to find a doctor standing by my bed. He thought he would "just check on me" - even though he had not left the ward before midnight! As he was there he arranged for the nurse to take my fasting bloods (it's 6.30am!) and get me a cup of tea. Not once did I feel ignored or neglected, indeed I saw a doctor every couple of hours and a nurse every few minutes. I will never be able to repay the staff for their care. They truly did save my life, although I was unaware of this until I was being discharged home and told just how serious things had been. Thank you to all the nursing staff on AMU & Chievely ward & to the doctor and his team of young doctors in the Oral & Max face Unit God bless you all

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Response from St Richard's Hospital

Thank you for taking the time to leave this feedback. It is so good to hear such praise for the teams who cared for you. We have shared your comments across the departments so that they can share your lovely comments with all the staff involved in your care. We hope you are now recovering well at home following your stay.

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