"Journey through A&E"
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
I wanted to thank everyone involved in my care when I had to visit A&E recently. It started with a call to 111, who arranged an ambulance, which arrived very quickly. The crew were friendly and efficient, I was taken to A&E and seen almost immediately. I was advised that some tests needed to be carried and was told how long I would have to wait. A visit to x-ray was involved and I was in and out within minutes. I was then moved to ambulatory care and again was told how long I would have to wait. All the staff I came into contact with were friendly and kept me informed. Although the whole process covered a number of hours I felt I was kept well informed and understood why I had to wait for the different test results before I could be discharged. Once again thanks to all the staff involved.