"polite and efficient"

Took my child for head injury. All the staff very polite and engaging with us and our child. Communicated very well. We was in and out within 45mins

Story from NHS Choices

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Response from Wendy Stobbs, Patient Experience Manager, East Lancashire Hospitals NHS Trust

Dear Anonymous

Many thanks for taking the time to tell us about your experience at our hospital, we really appreciate you doing so. I will pass on your praise and thanks to the staff and I hope your child is recovering well.

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