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Wonderful staff at Cardiology Catheter Lab

Posted By Susie44

"Wonderful staff at Cardiology Catheter Lab"

About: University Hospital Hairmyres / Cardiology

(as a relative),

My husband was admitted to the Cardiology Catheter Lab one day last week and we would like to thank all the staff who attended to him. He had a pacemaker fitted by Dr Robin Weir who is a credit to his profession. The staff were all wonderful and could not do enough for him.

Earlier this year he did not have a great experience when he was an inpatient and was therefore slightly apprehensive at having this procedure but, the staff couldn't have been nicer and have alleviated any fear about future visits.

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 9 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire

Submitted on 28/05/2014 at 17:22
Published on Care Opinion on 29/05/2014 at 07:56

picture of Susan Friel

Dear Susie44

Many thanks for your positive comments, and for sharing both your's and your husband's good experience.I'm so pleased that you found the staff to be helpful. I am keen to know when we get things right, as I am very proud of the staff at Hairmyres Hospital.

I'm sorry that you had an experience earlier this year that was not so good, when your husband was an inpatient. I am also keen to know when we get things wrong, so I would be happy if you wanted to share this with me, if that would be of help.

Many Thanks

Susan Friel

Chief of Nursing Services

Hairmyres Hospital

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