"First class care after calling 999"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I called 999 for myself on Sunday and a paramedic arrived within 5 mins. , I live in Tavistock. I think he was called Tim. He was a marvellous chap. He gave me a check up and I didn't need to go to hospital. I called 999 but I should have really called 111, but Tim said I would probably have still seen him anyway. I just wanted you to know that he was first class.

His number was 1042 9599

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Quail894

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I will pass your kind comments onto Tim for you.

Thank you again for providing feedback on our service.

Kind regards

Laura

  • {{helpful}} of {{total()}} people think this response is helpful