"First class care after calling 999"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I called 999 for myself on Sunday and a paramedic arrived within 5 mins. , I live in Tavistock. I think he was called Tim. He was a marvellous chap. He gave me a check up and I didn't need to go to hospital. I called 999 but I should have really called 111, but Tim said I would probably have still seen him anyway. I just wanted you to know that he was first class.

His number was 1042 9599

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Quail894

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I will pass your kind comments onto Tim for you.

Thank you again for providing feedback on our service.

Kind regards


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