"How do I make my appointment?"

About: Amersham Hospital / Orthodontics

(as the patient),

I rang 01296 315691 until I was blue in the face. It was constantly engaged. How do I make my appointment? You have 2 weeks to do it in - at this rate I think I might need 2 years. What do I do? What a stupid time wasting system and there seems to be no alternative online. Why?

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Responses

Response from Buckinghamshire Healthcare NHS Trust

Thank you for taking the time to comment and we are so sorry to read about the experience you are having when trying to get through on the phone to make your appointment. Thank you for bringing this area to our attention so that we can review how the service is provided.

Although we value your comment here, if you haven't done so already, please can you also contact our Patient Advice and Liaison Service (PALS)? This service is dedicated to hearing patient opinions and they will be able to discuss this matter in more detail with you to ensure that we take the best action required. PALS are contactable on 01296 316042 or pals@buckshealthcare.nhs.uk

Kind regards