"Quick trip to a&e"

About: Medway Maritime Hospital

I needed to take my 6yr old to a&e on a Saturday night, i was prepared for it to be busy but we had a 15 minute wait to see the receptionist and we're told to wait in the children's waiting room. We had a short wait to be seen and he was sent for an xray. The nurse was lovely and the whole thing took one an a half hours. It was very busy on the way out.

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Responses

Response from Medway Maritime Hospital

Thank you so much for taking the time to give this feedback which has been passed onto the team. We are really grateful as this type of feedback helps to maintain and improve staff morale which in turn improves patient care. Please feel free to contact me, John Fletcher, Senior Matron in the emergency department, on 01634 830000 x3847, if you'd like to discuss your experience further.

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