"Emergency Admission"

About: Colchester General Hospital

I was recently taken ill and attended the walk in center in turner road. I was seen by a very efficient and caring Nurse Practitioner who got right to the root of the problem and arranged admission to the Emergency Assessment Unit. They confirmed her diagnosis (acute cholecystitis) and treatment was started immediately. I was then moved to Wivenhoe ward where the staff there continued with the treatment until I was discharged. An operation is now required, but I now have no qualms regarding this OP. The staff and Doctors in each place were brilliant.

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards The Care Quality Commission (CQC) want to know what people think about our services - good or bad. http://www.cqc.org.uk/public/get-involved/share-your-experience Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY You’ll get our Mainstream magazine four times a year for free! And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages. Many thanks

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