"General surgery Optometry"

About: Cheltenham General Hospital

I went into CGH for an eye operation after attending the Optometry Clinic for one year, I was seen each time by the same Consultant or by a member of his team. I can honestly say that the treatment I received from the whole team at CGH was professional and very caring I was treated with dignity and respect and actually enjoyed my appointments which were informative of my condition. Although I attended clinic for a year and tried a number of options for my visual problems ultimately it was recommended that I had an operation. The preassesment to the operation was very thorough and comprehensive; I felt reassured although I was extremely nervous particularly on the day of the op. I was impressed with the way that I was treated by the whole team from the moment that I arrived till the moment that I went home, in particular the nursing staff and the consultant who conducted the op and the anaesthetist as I needed a general anaesthetic. The operation went well and I was discharged later in the day. I felt well looked after and was given extensive instructions for my aftercare. I would like to say a BIG Thank you to all the staff who looked after me before and after my stay and for the operation. I no longer have double vision which is brilliant!

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Responses

Response from Cheltenham General Hospital

Hello there, Thank you very much for taking the time to share this feedback with us. It's great to hear you had such a positive experience of our ophthalmology services and we would be happy to pass these comments onto the staff involved in your care. Thank you once again and wishing you all the best with your recovery. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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