"Appointment was for 10:00, berated for not arriving at 8:00"
About: New Victoria Hospital / Day surgery New Victoria Hospital Day surgery Glasgow G42 9LF
Posted by nomis15 (as ),
first appointment was cancelled, new one given ( in writing) for 10: 00 (That's TEN, am! ) arrived plenty of time only to berated for not arriving at 8:00am so would have to wait a long time to see doc ( not sure how that would make any difference but....)
I was made to feel as if I had done something wrong when all I did was arrive when I had been told. As it was, after some 6 hours I finally saw the doc ( fair enough this wasn't admins fault) I wasn't advised to have the procedure!
Admin really need to get a grip, I wasted a whole day as did my wife to collect me!