"This team had a very positive approach"

About: Nottingham West / Community stroke team

(as the patient),

I was pretty jaded by the hospital where I was treated after a stroke in October 2013, but the Community Stroke team in Stapleford were much more patient focussed and actually listened.

I found the assistance given practical and supportive. This is all new territory to me as I rarely get sick, let alone seriously.

Compared to my experience of the NHS generally where the attitude seems patronising and treats every patient like a half wit, this team had a very positive approach to helping me make the lifestyle changes necessary to reduce future stroke risks (stress management, lifestyle issues eg).

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Response from Chris Greensmith, Team Leader, Community Stroke Team, County Health Partnerships

Dear Hyacinth thank you for taking the time to post your story on Patient Opinion.

I am pleased that you feel the team have made a difference and you feel that you have been listened to. I will feedback to the team about how you feel we have been positive in our approach.and that we have made a positive contribution to your recovery.

Once again thank you for taking the time to contribute to patient opinion. As a team we do value feedback.

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