"Pushed to the back of the queue repeatedly........"

About: Yeovil District Hospital

As human beings we all have a limit to what we can reasonably be expected to endure in terms of patience, particularly when one is suffering acute pain whilst in the waiting area of the A&E at YDH.After 2 hours 50 minutes, with the prospect of seeing a doctor being indeterminate, I left having considered further options.I felt worse upon leaving the hospital ,than I did when I arrived. This grievance is being progressed!

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Responses

Response from Yeovil District Hospital

We are very sorry to read your comments and if you haven’t already been in contact we would very much appreciate if you could call Linda Hann, our Patient Experience Manager on 07825111993 to discuss your concerns. The care that you describe is not as we would expect and we would welcome the opportunity to talk to you about your experience.

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