"Broken femur"

About: The James Cook University Hospital

My dad was air lifted here 2 weeks ago after a motor bike accident. The care he recieved was excellent,although on some occasions he had to keep asking for his diabetic medication when he ran out. there did seem to be a lack of staff, so the one's that were present had alot of work to do. He has now been transferred to doncaster and is hoping the care and food is going to be as good as james cook. ward 37 trauma

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Responses

Response from The James Cook University Hospital

Good morning Thank you for your feedback regarding the care and treatment your father received from during his stay on Ward 37 at The James Cook University Hospital, following his accident. I am pleased to learn you found the care he received to be excellent, however, sorry to hear about the problems your father had obtaining his medication. I shall certainly forward you comments to the members of staff involved. If you would like to discuss matters further, please to not hesitate to contact my office on 01642 854500. With best wishes to you and for your father's recovery. Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator.