"Never been so disappointed or angry G5"

About: Doncaster Royal Infirmary

I came to doncaster A+E with my partner who was having a suspected miscarriag. After waiting two hours we we're moved to the women's and children's ward knowing nothing more than we did prior to entering the hospital a further hour past befor we saw a doctor who examined my partner after which ask her to go back to her bed and she would come speak to her. This is what has got to me the most from today after examining my partner and telling her that she would come talk to her finally we would know what was wrong the doctor just disappeared, later we found this doctor had gone home to be replaced by one who had no idea what was going on with my partner. We waited 4 hours panicking for our unborn child and this women couldn't spend two minutes talking to us. I will never use the nhs the system is a joke I saw no urgency today at all even though a unborn child's life was involved as I am writin this now we still know no more than we did as there is no facility for scans on a nigh!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Doncaster Royal Infirmary

We are sorry to hear that your experience at our hospital did not meet your expectations and would like to reassure you that we will look into the matters raised. As your posting appears as anonymous, to help us with our investigations we would welcome you taking the time to contact our Patient Advice and Liaison Service (PALS), where we can discuss these matters with you in confidence and gather the extra information that will help us speed up our enquiries. PALS can be contacted by phone or email on: Tel: 01302 553140 Freephone: 0800 028 8059 Minicom (Text Talk): 01302 553140 Email: pals.dbh@dbh.nhs.uk Thank you.

  • {{helpful}} of {{total()}} people think this response is helpful