"Excellent treatment in all departments visited"

About: Yeovil District Hospital

I have nothing but praise for the treatment I received following a bike accident firstly overnight in A& E , then with various outpatients appointments and finally surgery for a hernia with another overnight stay. Having worked for many years myself in a customer oriented environment it is easy to be hyper critical. But I was always treated courteously by all staff from most senior to most junior, was kept informed about what was happening and was surprised at how little time I had to wait as an outpatient. Having surgery is always stressful however minor and I would like to thank all the staff at Yeovil Hospital for making this experience a positive one for me.

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Responses

Response from Yeovil District Hospital

Thank you for your positive comments about the care you received recently. Your comments have been passed onto the staff involved. It is always good to hear that patients are receiving the high standard of care that we as a Trust are committed to providing. Best wishes Linda Hann PALS, Complaints and Bereavement Manager Yeovil District Hospital Higher Kingston Yeovil Somerset BA21 4AT Tel 07825111993

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