"Ent department receptionist staff very rude"
About: Castle Hill Hospital Castle Hill Hospital Cottingham HU16 5JQ
Posted by Anonymous
I called to asked when my appointment was after waiting 3 weeks since last appointment but still no letter. Receptionist of the ent department was very rude to me when I was trying to find out the reason for not getting a letter. I think your staff should speak to people with some respect. I don't expect to call your hospital and get spoke to with no respect and care. I think this should be sorted right away or I will form a formal complaint.