"All the staff were helpful, courteous ..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
What I liked
All the staff were helpful, courteous and friendly even in the very busy A&E section
What could be improved
The department was over-stretched beyond belief. There needs to be a bigger waiting room - people unable to stand due to age or injury had no choice but to stand in corridors while waiting.
This is the only A&E for miles and is over-stretched. All of those staff deserve a medal for the way they carried on and kept going and how they dealt with people who were sick, injured, rude, in pain, stressed etc. You could not fault anyone working there for their professionalism