About: Scarborough General Hospital

Went for my appointment last week and came 5 minutes late, so I went up to the desk and apologised and the lady at the desk took my paper and asked me to take a seat so I did. 25 minutes later a woman comes out and and asked me if I want to re-schedule or wait, so I decided to re-schedule as I had to be at work in 45 minutes time. So I went to re-schedule and the lady at the desk asks me to have a sit down as I haven't been outed yet. 30 minutes later of waiting one of the women at desk told me that they'll just send it through the post. So i left, and up till now it has been a week and I still haven't recieved my letter.

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Response from Scarborough General Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01723 342434 or email pals.scarborough@york.nhs.uk and they will be pleased to help.

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