"Ward 2A - Cardiac -"

About: Wycombe Hospital

Having previously not a not-very-positive experience at Wycombe, I was impressed by the quality of care my mum received having been admitted to ward 2A. The staff were great on a practical level - they were flexible and approachable to our family needs. I was sat around for a few hours last night (not their fault at all), and saw both day/night shifts and observed how other patients (other than my mum) were dealt with and treated while I was there. The patients were treated with dignity, care and respect, all served with a smile. They had their hands full too, managing an uncooperative patient who kept trying to escape, yet all managed to remain jovial and professional, doctors and nurses alike. I came home genuinely feeling like I had just observed a bunch of individuals who not only work incredibly hard, but who left me with a whole list of personality attributes I am frankly envious of! Such different characters, yet their attributes all just seemed to gel to create a really productive yet caring team. You could honestly see that the care wasn't just lip service - there were a lot of beautiful souls working in that department who really did care about their work. I left feeling glad that those who are vulnerable are in the hands of a really fantastic team :o) P.s. - A special mention for one member of staff in particular - such a beautiful lady - 14 hour shift and still a warm smile!

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Responses

Response from Wycombe Hospital

Dear Stephanie, Thank you very much for taking the time to comment. This is a lovely comment, we are so very pleased to read that you were happy with the care provided to your mother when you visited Wycombe hospital. We strive to provide safe and compassionate care to all of our patients and it is good to read that you experienced that dignity, care and respect our team provide for yourself. Our staff really welcome feedback and we will ensure your kind words are passed on to the team on ward 2A. Kind regards Buckinghamshire Healthcare NHS Trust

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