"Gynaecology at Trafford General Hospital"

About: Trafford General Hospital / Gynaecology

(as a staff member posting for a patient/service user),

I arrived for my appointment and had just sat down when I was called in to see the consultant. Dr Nysenbaumn didn't rush me, he listened to me and then took the scan.

When I arrived home after the appointment, the phone was ringing to tell me about the pre-op procedure.

I went back to the clinic the next week and received a letter the day after with a date for the operation. The whole process from the first appointment took just two weeks!

2 days after the operation, I got a letter to return to the clinic. Again, I was seen within minutes of arrival. I saw the same doctor throughout. THe nurses and receptionists were lovely.

I've also been seen by a Dr at Trafford General for my blood pressure at a different time. The staff are lovely.

I can't fault Trafford General!

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion Website regarding your care which was received 23/05/2014. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you thought your care from arriving for your appointment and seeing your consultant, through to arrangements for your operation were of a high standard and that you were seen in a timely manner.

Mr. Nysenbaum is a very experienced consultant who is dedicated to providing an excellent service for his patients. We can assure you we have passed on your comments to Mr. Nysenbaum and the staff involved who we are sure will appreciate your positive comments.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust