"Help needed to confirm an appointment"

About: Queen's Hospital (Romford)

Just how does one confirm a forthcoming appointment with the Dermatology department? Have been given the main switchboard number and an extension number, but can never get through to the switchboard as it is permanently engaged. Can someone help please.

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Response from Queen's Hospital

Thank you for your comment I am sorry you have been unable to confirm your appointment in the Dermatology department. We are currently experiencing higher than normal demand for appointments at the moment, and to look into this further I will need more details from you. Please contact me through our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk with more information. Yours sincerely, Stephen Burgess Medical Director

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