"Delamere day unit"

About: The Clatterbridge Cancer Centre

I have attended this unit with my Dad. The staff and volunteers at Clatterbridge were excellent. We were slotted in for an appointment with the oncologist and we did wait. However, the registrar we saw was patient and gave us all the information we needed. We never felt rushed and he spent about an hour with us. The consultant was excellent and explained everything. The staff nurse we saw was so professional and straight forward. She made us feel she had time for us and although all the other patients had gone home and it was 6 o' clock she spent the time she thought was needed. I left feeling completely reassured about the treatment and I am truly grateful for the care the staff nurse, in particular, showed. Even when everything was closed down she took us to see where the treatment would take place. Thanks Catherine!

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Response from The Clatterbridge Cancer Centre

Thank you so much for your lovely comments about the staff on Delamere. I am absolutely delighted to hear that you and your dad were so happy with the care he received there. I would also like to thank you for taking the time to post your feedback. It has been shared with the staff on the ward, who really do appreciate your comments. All of us on the ward send both your dad and you our best wishes. Joan Spencer, General Manager for Chemotherapy

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