"Repeated change of follow-up appointment following inpatient admission"
About: Monklands District General Hospital / General Surgery Monklands District General Hospital General Surgery ML6 0JS
Posted by EG1961 (as ),
I was admitted to Monklands hospital with severe abdominal pain and vomiting in December 2013 and spent 7 days as an inpatient for investigation.
Following this, I was given appointments for CT scan and Endoscopy + Biopsy, and an appointment to meet my Consultant, for April 2014, to discuss long term care following these investigations.
I was also advised to make an appointment with my GP following endoscopy for PPI prescription until I returned for follow-up with my Consultant.
Regrettably, the date of this 'Consultant follow-up appointment' was changed at short notice to July 2014, owing to "unforeseen circumstances".
Given the further 2 month delay, I made another appointment with my GP to hopefully discuss the results of my Endoscopy and Biopsy. I was informed that all results would go straight to the hospital and my GP could therefore not enlighten me with regards my results.
To my distress, my 'Consultant follow-up appointment' was again changed to September 2014, again owing to "unforeseen circumstances". I then contacted the patient management department to discuss why my appointment had yet again been changed, only to be told that Consultants were needed elsewhere. Two days after my discussion with the patient management team, I received another letter informing me that my 'Consultant follow-up appointment' was now changed to November 2014, eight months after my initial appointment, for the third time owing to "unforeseen circumstances".
I have yet to be contacted by anyone to discuss my results or plan any management. I am concerned by this lack of follow-up, worried about what my results may show, and distressed by the constant seeming lack of patient-centred care. I remain symptomatic and my appetite remains poor, which is having an negative impact on my day-to-day activities. I hope that this lack of follow-up can be remedied promptly.