"never go if u can go sone where else"

About: Wexham Park Hospital

ive visited this hospital a few time for different reasons and i have to say i would never use it again if it wasnt for the fact i dont drive and its the closest to me 1) my daughter fell down the stairs and had a fit the a and e left her for 3-4hours with basic obs when we first got there and nothing else for them to then send her for a ct scan and sent her to chilrens ward but to the left not the acutall ward for a doctor to say she can go home then her boss to say no and threaten me with police and social services when i was frantic with the care the had given.my daughter (summer last year) 2) i was in a and e and.turned out i was having a miscarrage when the doctor deside to tell.thats wat it was with the curtain open and with a loud voice so everyone in the department could hear i was then moved to another cubical where there was dried blood up the walls it was disgusting (nov last year) 3) my daughter had an operation and the care was amazing that time the nurse wasnt from the hospital she was one that was only there for a little while before going off to the next hospital buy she was fantastic and all.the other staff was very very helpfull when she was ill after the op.for a few days 4) my husband has a heart problem which has seen him in hospital a few time but the one time he was took to wexham it was horrible he was told he cud go home find as nothing theycud do as it wasnt life threatening and he was under care at a different hospital fine but he then collapsed he was still sent home to then be took bk.in the following day as the pain was to much for him to handle as his pain relief he was sent home with didnt touch the pain (march this year) so i wud never recomend this hospital to anyone

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Responses

Response from Wexham Park Hospital

Thank you for your comments. It is disheartening to read of your experience and that this means you do not feel able to recommend the hospital to anyone. Please accept my apologies for the distress caused. The Trust welcomes feedback from patients as this enables us to learn and ultimately improve the services we offer to all patients. If you would like to discuss your experience in more detail please contact me. Terry Joe Interim Head of Patient Relations 01753 634805

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