"Worse experience faced of unprofessional doctor ..."
About: Queen Elizabeth Hospital (Greater London) Queen Elizabeth Hospital (Greater London) Greater London SE18 4QH
Posted by Anonymous
I went to the A&E department for the emergency treatment of my 5 years' old kid at 10:00 pm on 11/05/14. The receptionists and nurses were very nice, helpful and with friendly manner. Later we were called by a doctor, she was really very unprofessional and irresponsible and having lack of clinical experiences . She was not being friendly and rude to 5 years old child, even she did dare to say hello to the kid. She took the child's blood to send for the lab investigation but she even did not know that she need to give water flush after taking the blood and started hand-dressing without water flush where child was still crying and scared because of the pain. Then the male nurse working along with her asked her to take off the bandage and give the water flush first. Then she realised that she did the mistake. The story did not finish here, we waited for ages for the investigation results of the blood test. But later we found through the next doctor (One of her colleague) that she ran away after finishing her shift without giving handover to her. That's why we had to wait for a long otherwise we could go home earlier instead of waiting for ages. The second doctor (who was very nice, helpful and professional) apologised for previous doctor's behaviour towards us and started taking the history and done the final treatment with the medication and discharged us explaining everything the proper and polite manner. Later we were really impressed because of her proper patient technique.