"How can I give even less stars"

About: Musgrove Park Hospital

A friend was referred to a consultant at mph after tests were done. These tests were passed to the consultant. In a 2 minute consultation they were discharged as fine. Was latter admitted as an emergency to another hospital where it was confirmed they would need surgery. Not the first time Musgrove park have made errors like this to a friend or family member. Dreadful experience "again".

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Responses

Response from Musgrove Park Hospital

I have just read your comments and I am very sorry to read about your concerns regarding your friend’s visit to Musgrove Park Hospital. Please would you like to contact the Patient Advice & Liaison Service (PALS) at the hospital so that we can help you. Please telephone: 01823 344762 or e-mail the team on: pals@tst.nhs.uk Lucille Hoose. PALS & Complaints Lead

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