"there was no communication about ..."
About: University Hospital Of North Tees University Hospital Of North Tees Stockton-on-Tees TS19 8PE
What could be improved
there was no communication about care. i was in emergency assessment for 10 hours and at no time was i informed of what was being done for me.
this is the last time i will ever visit north tees hospital voluntarily. the standard of care is extremely poor. i ended up walking out of the EAU after 10 hours because nobody seemed to take my pain seriously. i was in there for 7 hours before being offered any pain relief. every visit in the past has been the same. no-one appears to have any interest in patient care. in the EAU an elderly man was roaming the ward in just his pyjamas clearly confused but no-one took any notice of him. he could have walked out of there and nobody would have noticed. i did. i am still in pain and will visit james cook hospital instead.